How to exchange or return an order?


Products sold and delivered by Lojas Nerdverse virtual can be exchanged or returned online or at any of our physical stores.


Request the exchange or return online, accessing your account on our website or APP in the My Orders menu, choose the order you want to return and then use the Request Return option. Afterwards, just choose the item you want to exchange and follow the guidelines on the page. 😉

See how easy it is: